At Soft Sleep, your comfort and well-being are our top priorities. Every piece of our bamboo sleepwear is crafted with care to provide a luxurious and hygienic experience.

If you are unhappy with the fit, style, or anything else, we are happy to offer an exchange with any product of your choice, depending on availability

Exchange Policy

We want you to feel confident and comfortable in your Soft Sleep wear. If you need to exchange an item for a different size or color, we’re here to help under the following conditions:

• Items must be unworn, unwashed, and in their original condition with tags intact.
• Exchange requests must be made within 5 days of receiving your order.

Thank you for understanding our commitment to providing high-quality, hygienic sleepwear. If you have any questions, feel free to contact us at sales@soft-sleep.com.

No Returns Policy

Currently we do not accept returns on any orders to ensure product integrity and maintain strict quality control standards. All items are thoroughly inspected before shipment to ensure they meet our standards.

In the rare event that you receive a damaged or defective product, please contact us within 24 hours of receiving your order. Our team will review the issue and offer appropriate solutions, which may include a replacement, exchange, or store credit.

Thank you for your understanding and support.